Loklok Privacy Policy

App Name: Loklok
Effective Date: March 4, 2026
Applicable Region: Global
Contact Email: ww0720yyff32@163.com

1. Introduction

Loklok respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Loklok collects, uses, stores, and protects information when you use the Loklok mobile application (“App”). By using the App, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

• Email address
• Username and account information
• Support requests or communications

2.2 Usage Information

• Watch history
• Search history
• Favorite or saved content
• Playback records and viewing duration

2.3 Device Information

• Device model
• Operating system version
• App version
• Device identifiers (where permitted)
• Crash logs and diagnostics data

2.4 Subscription & Purchase Information

• Subscription status
• Purchase history
• Transaction identifiers

All payments are processed through the Apple App Store. We do not collect or store credit card details.

3. How We Use Information

• Provide streaming services
• Maintain playback progress
• Personalize recommendations
• Improve app functionality
• Detect and prevent fraud

4. Information Sharing

We do not sell personal information. We may share data with trusted service providers or when legally required.

5. Data Security

We implement encryption and secure infrastructure to protect data. However, no system is completely secure.

6. Children's Privacy

Loklok is not directed to children under 13.

7. Your Rights

You may request access, correction, or deletion of your data by contacting us.

8. Changes

This Privacy Policy may be updated from time to time.

9. Contact

Email: ww0720yyff32@163.com

10. App Store & ATT Compliance

Where required, Loklok uses Apple’s App Tracking Transparency (ATT) framework before accessing device advertising identifiers. If tracking permission is denied, personalized advertising will not be used.

11. International Transfers

Data may be processed in countries outside your residence in compliance with applicable data protection laws.